Definitions and interpretation
Data collectively all information that you submit to Morgan Training
Services Ltd via the Website. This definition incorporates, where
applicable, the definitions provided in the Data Protection Laws;
Cookies a small text file placed on your computer by this Website when you
visit certain parts of the Website and/or when you use certain features
of the Website. Details of the cookies used by this Website are set out
in the clause below ( Cookies);
any applicable law relating to the processing of personal Data,
including but not limited to the Directive 96/46/EC (Data Protection
Directive) or the GDPR, and any national implementing laws,
regulations and secondary legislation, for as long as the GDPR is
effective in the UK;
GDPR the General Data Protection Regulation (EU) 2016/679;
Ltd, we or us
Morgan Training Services Ltd, a company incorporated in England
and Wales with registered number 04320999 whose registered office
is at Grange House, Lancaster Road, Shrewsbury, SY1 3JF
UK and EU
the Privacy and Electronic Communications (EC Directive)
Regulations 2003 as amended by the Privacy and Electronic
Communications (EC Directive) (Amendment) Regulations 2011;
User or you any third party that accesses the Website and is not either (i)
employed by Morgan Training Services Ltd and acting in the course
of their employment or (ii) engaged as a consultant or otherwise
providing services to Morgan Training Services Ltd and accessing
the Website in connection with the provision of such services; and
Website the website that you are currently using, www.morgan
trainingservices.co.uk, and any sub-domains of this site unless
expressly excluded by their own terms and conditions.
a. the singular includes the plural and vice versa;
b. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or
c. a reference to a person includes firms, companies, government entities, trusts and partnerships;
d. “including” is understood to mean “including without limitation”;
e. reference to any statutory provision includes any modification or amendment of it;
this Website. It does not extend to any websites that can be accessed from this Website including, but not
limited to, any links we may provide to social media websites.
4. For purposes of the applicable Data Protection Laws, Morgan Training Services Ltd is the “data
controller”. This means that Morgan Training Services Ltd determines the purposes for which, and the
manner in which, your Data is processed.
5. We may collect the following Data, which includes personal Data, from you:
b. date of birth;
d. contact Information such as email addresses and telephone numbers;
e. demographic information such as postcode, preferences and interests;
f. IP address (automatically collected);
How we collect Data
6. We collect Data in the following ways:
a. data is given to us by you ; and
b. data is collected automatically.
Data that is given to us by you
7. Morgan Training Services Ltd will collect your Data in a number of ways, for example:
a. when you contact us through the Website, by telephone, post, e-mail or through any other means;
b. when you register with us and set up an account to receive our products/services;
c. when you complete surveys that we use for research purposes (although you are not obliged to
respond to them);
d. when you elect to receive marketing communications from us;
e. when you use our services;
Data that is collected automatically
8. To the extent that you access the Website, we will collect your Data automatically, for example:
a. we automatically collect some information about your visit to the Website. This information helps us
to make improvements to Website content and navigation, and includes your IP address, the date,
times and frequency with which you access the Website and the way you use and interact with its
b. we will collect your Data automatically via cookies, in line with the cookie settings on your browser.
For more information about cookies, and how we use them on the Website, see the section below,
Our use of Data
9. Any or all of the above Data may be required by us from time to time in order to provide you with the
best possible service and experience when using our Website. Specifically, Data may be used by us for
the following reasons:
a. internal record keeping;
b. improvement of our products / services;
c. transmission by email of marketing materials that may be of interest to you;
10. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate
interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the
section headed “Your rights” below).
11. For the delivery of direct marketing to you via e-mail, we’ll need your consent, whether via an opt-in
a. soft opt-in consent is a specific type of consent which applies when you have previously engaged
with us (for example, you contact us to ask us for more details about a particular product/service, and
we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent
as given unless you opt-out.
b. for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to
take positive and affirmative action when consenting by, for example, checking a tick box that we’ll
c. if you are not satisfied about our approach to marketing, you have the right to withdraw consent at
any time. To find out how to withdraw your consent, see the section headed “Your rights” below.
12. When you register with us and set up an account to receive our services, the legal basis for this
processing is the performance of a contract between you and us and/or taking steps, at your request, to
enter into such a contract.
Who we share Data with
13. We may share your Data with the following groups of people for the following reasons:
a. any of our group companies or affiliates – To respond to enquiries or complaints;
b. our employees, agents and/or professional advisors – To respond to enquiries;
c. third party service providers who provide services to us which require the processing of personal
data – Where third parties have asked E.G.G Training to advertise vacancies on their behalf;
Keeping Data secure
14. We will use technical and organisational measures to safeguard your Data, for example:
a. access to your account is controlled by a password and a user name that is unique to you.
b. we store your Data on secure servers.
15. Technical and organisational measures include measures to deal with any suspected data breach. If
you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by
contacting us via this e-mail address: firstname.lastname@example.org.
16. If you want detailed information from Get Safe Online on how to protect your information and your
computers and devices against fraud, identity theft, viruses and many other online problems, please visit
www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
17. Unless a longer retention period is required or permitted by law, we will only hold your Data on our
that the Data be deleted.
18. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory
19. You have the following rights in relation to your Data:
a. Right to access – the right to request (i) copies of the information we hold about you at any time, or
(ii) that we modify, update or delete such information. If we provide you with access to the
information we hold about you, we will not charge you for this, unless your request is “manifestly
unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we
refuse your request, we will tell you the reasons why.
b. Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
c. Right to erase – the right to request that we delete or remove your Data from our systems.
d. Right to restrict our use of your Data – the right to “block” us from using your Data or limit the
way in which we can use it.
e. Right to data portability – the right to request that we move, copy or transfer your Data.
f. Right to object – the right to object to our use of your Data including where we use it for our
20. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the
processing of your Data (where consent is our legal basis for processing your Data), please contact us via
this e-mail address: email@example.com.
21. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us,
you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the
Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at
22. It is important that the Data we hold about you is accurate and current. Please keep us informed if
your Data changes during the period for which we hold it.
Links to other websites
23. This Website may, from time to time, provide links to other websites. We have no control over such
to using them.
Changes of business ownership and control
24. Morgan Training Services Ltd may, from time to time, expand or reduce our business and this may
involve the sale and/or the transfer of control of all or part of Morgan Training Services Ltd. Data
provided by Users will, where it is relevant to any part of our business so transferred, be transferred along
be permitted to use the Data for the purposes for which it was originally supplied to us.
25. We may also disclose Data to a prospective purchaser of our business or any part of it.
26. In the above instances, we will take steps with the aim of ensuring your privacy is protected.
27. This Website may place and access certain Cookies on your computer. Morgan Training Services
carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected
at all times.
28. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
29. Before the Website places Cookies on your computer, you will be presented with a message bar
requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are
enabling Morgan Training Services Ltd to provide a better experience and service to you. You may, if you
wish, deny consent to the placing of Cookies; however certain features of the Website may not function
fully or as intended.
30. You can find a list of Cookies that we use in the Cookies Schedule.
31. You can choose to enable or disable Cookies in your internet browser. By default, most internet
browsers accept Cookies, but this can be changed. For further details, please consult the help menu in
your internet browser.
32. You can choose to delete Cookies at any time; however, you may lose any information that enables
you to access the Website more quickly and efficiently including, but not limited to, personalization
33. It is recommended that you ensure that your internet browser is up-to-date and that you consult the
help and guidance provided by the developer of your internet browser if you are unsure about adjusting
your privacy settings.
34. What are cookies?
Cookies are small text files that are used to store small pieces of information. The cookies are stored
on your device when the website is loaded on your browser. These cookies help us make the website
function properly, make the website more secure, provide better user experience, and understand how
the website performs and to analyze what works and where it needs improvement.
number of purposes. The first-party cookies are mostly necessary for the website to function the right
way, and they do not collect any of your personally identifiable data.
37. The third-party cookies used on our websites are used mainly for understanding how the website
performs, how you interact with our website, keeping our services secure, we may provide
advertisements that are relevant to you, and all in all providing you with a better and improved user
experience and help speed up your future interactions with our website.
38. What types of cookies do we use?
39. Essential: Some cookies are essential for you to be able to experience the full functionality of our site.
They allow us to maintain user sessions and prevent any security threats. They do not collect or store
any personal information. For example, these cookies allow you to log-in to your account and add
products to your basket and checkout securely.
40. Statistics: These cookies store information like the number of visitors to the website, the number of
unique visitors, which pages of the website have been visited, the source of the visit etc. These data
help us understand and analyze how well the website performs and where it needs improvement.
41. The information stored in these cookies may also be used by the third-party ad providers to show you
ads on other websites on the browser as well.
42. Functional: These are the cookies that help certain non-essential functionalities on our website. These
functionalities include embedding content like videos or sharing contents on the website on social
43. Preferences: These cookies help us store your settings and browsing preferences like language
preferences so that you have a better and efficient experience on future visits to the website.
44. How can I control the cookie preferences?
45. Should you decide to change your preferences later through your browsing session, you can click on
you to change your preferences or withdraw your consent entirely.
46. For more information generally on cookies, including how to disable them, please refer to
aboutcookies.org. You will also find details on how to delete cookies from your computer.
provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required,
will not be affected.
37. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be
deemed a waiver of that, or any other, right or remedy.
38. This Agreement will be governed by and interpreted according to the law of England and Wales. All
disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and
necessary from time to time or as may be required by law. Any changes will be immediately posted on the
Website following the alterations. You may contact Morgan Training Services Ltd by email