Equality


Equality & Diversity

Target group – all members of staff

Course Objectives:

  • Raise awareness of the difference between diversity & equality
  • Legislative framework surrounding diversity & equality
  • How equality & diversity impacts upon both service delivery & employment
  • Cultural prejudices & assumptions
  • Equal opportunity
  • Diversity
  • Similarity
  • Difference adds value
  • Managing inclusion
  • Diversity management

A one day course with a certificate of attendance issued on completion.

We also offer the following courses:

  • Customer care
  • Dealing with conflict
  • Time Management

Please contact us for details