Conflict Resolution

Conflict Resolution & Personal Safety

Suitable for all members of staff.

Course Content:

  • Introduction
  • The Law
  • The work environment
  • Resolving confrontational situations
  • Personal safety

Delivery Method
This is a one-day course delivered by participative learning, the training session is followed by a 30 question multiple-choice examination leading to a certificate issued by the Chartered Institute of Environmental Health for candidates who achieve 20 or more correct answers.